Terms and Conditions

Any training order implies acceptance without reservation and complete adherence to these terms and conditions by the buyer..
Article 1 : Service
Albert offers online courses consisting of 30-minute sessions.
Article 2 : Schedule
From 6 a.m. to 11 p.m. (Paris/France time, GMT +1) from Monday to Sunday.
Article 3 : Fees
Subscription of unlimited sessions is priced at 39.90 euros per month.. Subscription of unlimited sessions for 3 months is 109.00 euros. Subscription of unlimited sessions for 6 months is 199.00 euros. Subscription of unlimited sessions for 9 months is 269.00 euros. This amount can only be paid in a single installment. The subscription takes effect on the date of payment. If a 3, 6 or 9 month package is purchased, the customer cannot claim a refund on the balance if he/she unsubscribes before the expiry date of the subscription.
Article 4 : Unlimited Sessions
The subscriber may take one-on-one sessions with no limit on the number.
Article 5 : Booking
The subscriber can book only one session at a time. Each new booking can be done 30 minutes before the start of the session already booked.
Article 6 : Teacher of Choice
The subscriber may choose the teacher at the time of booking a session.
Article 7 : Choice of Topics
The subscriber chooses the topic for each session booked. He/she is free to choose a topic from within all categories in the catalogue.
Article 8 : Duration
The contract can be terminated for an undetermined period and can be renewed at any time by the subscriber, from his/her Client Space, in the case of the offer priced at 39.90 euros per month. The 3,6 and 9 month packages end on the respective renewal dates. The student is requested to unsubscribe 24 hours before the renewal date to avoid being resubscribed. If the student unsubscribes before the renewal date, he/she will continue to be eligible for our services till the renewal date.
Article 9 : Availability
Albert is committed to fulfilling your request within the limitations of availability of teachers and sessions.
Article 10 : Payment
The payments for your purchases should be made by credit card only. Any default in payment would lead to an automatic de-subscription from the services of Albert-Learning.

Albert may change the fees after having advised the customer. The customer alone is responsible for the actual payment of the purchased product. Only the subscriber is responsible for the payment by credit card for the service offered. Albert is not liable for problems in payment related to the operation of an e-commerce service.
Article 11 : Options
Fast Booking
Principle : Special passes allow you to book several sessions in advance up to a maximum of ten sessions.
Price : 17,90 Euros
Number: : 10 Special Passes
Validity : Throughout the subscription period and usable at any time.
Expired : After the 10 special passes are used
Automatic Renewal : none

Additional Booking
Principle : Entitles the subscriber to an extra booking, throughout the subscription period.
Price : 14,90 Euros/month
Number: : 1 additional booking.
Validity : One month from the subscription date.
Expired : By disabling
Automatic Renewal : Yes

Additional User
Principle : Add Another User to the Main Account.
Price : 5,90 Euros/month
Validity : one month from the subscription date
Expired : By disabling
Automatic Renewal : Yes
Article 12 : Holidays.
The holidays at Albert Learning are based on the national holidays of our teachers’ countries.
Article 13 : Secure Payments
For all transactions, Albert uses the Bluepaid SA operator. It is one of the market leaders in payment services in Europe. This is a guarantee of experience and the high reliability of its solutions.
Article 14 : Billing
The amounts owed by the subscriber under the Agreement are reflected in invoices issued monthly. Each invoice is available on the Client Space for a period of 12 months, except in cases of termination. On the subscriber’s request, invoices can be emailed to him/her.
Article 15 : Cancellation/Absence
In case of unavailability, the subscriber should cancel the booking from his/her Client Space at least 1 hour before the session. Albert has the right to terminate a subscription after 10 missed sessions, without notification. Each session missed without a valid reason must be explained in an email to the Albert team. (contact@albert-learning.com)
Article 16 : Logistical and Technical Responsibilities.
It is the responsibility of the customer to arrange for computer equipment compatible with the Albert site. (Broadband Internet connection, headset or speakers and microphone.).
Article 17 : Right to Withdraw.
Upon subscription, the subscriber has a period of 14 (fourteen) days to exercise his/her right to withdraw without any reason, failing which he/she will have to pay penalties.
If you decide to take a session before the end of the fourteen day period, you will not be able to exercise your right to withdraw.
The deadline mentioned above will be considered from the date you accept the offer. Your withdrawal request should be sent via email to contact@albert-learning.com or by registered mail with acknowledgment of receipt at the following address : Albert - 301 avenue du Prado - 13008 Marseille

Any withdrawal made in accordance with the terms of this article will lead to the refund of all payments within 14 (fourteen) days from receipt of your e-mail or letter.
Article 18 : Suspension/Termination
At the initiative of Albert., Albert reserves the right to suspend services, automatically and without notice, in case of serious or repeated breaches by the subscriber of his/her legal or contractual obligations.
Albert reserves the right to suspend services, automatically and without notice, in the event of misuse of the service.
Albert may, in addition, suspend the services after sending an e-mail with no effect, in case of late or non payment of a bill, within a period of 15 days, from the last date for payment indicated on the invoice. Once the service is suspended and after a formal notice addressed to the subscriber remained without effect for eight days, Albert will be entitled to terminate the contract by e-mail with effect from the end of the month during which it was received by the subscriber.

At the initiative of the subscriber., The subscriber may terminate the Agreement at any time from his/her Client Space by clicking the Unsubscribe button. After termination, the subscriber continues to have access to services until the end of the current billing period, and then the subscription will be rendered inactive.

No Refund. Payments are non-refundable and no refund or credit will be granted for periods of partial use. At any time and regardless of the reason, we can grant a refund, discount or any other special commercial offers to some or all of our subscribers. The amount and form of such credits, as well as the decision to grant them, are at our sole discretion. The fact that you are granted credits at one time does not give you right to credits in the future, and we are in no case obliged to grant you such credits in the future, irrespective of the circumstances.
Article 19 : Offers
Our product offerings and prices are valid as long as they are visible on the website www.albert-learning.com. When a subscriber receives special benefits from a partner of Albert, these cannot be combined with other special benefits offered on the site or by another partner of Albert.
Article 20 : Confidential information and protection of privacy.
Albert respects your privacy. All confidential information we collect about you, is recorded and used only for clearly defined purposes. They allow us to improve our relationship with you, for example to select suitable topics for your sessions and send you material based on your requirements.

Albert reserves the right to update customers by e-mail of any changes in services or commercial offers. We do not share or sell your private information to third parties.

Consequently, in accordance with the Data Protection Act of January 6, 1978, the customer has a right of access, rectification and opposition to personal data concerning him/her.
You can contact Albert at any time if you have any questions about our privacy policy, by sending an e-mail to contact@albert-learning.com
The customer undertakes to use the information thus obtained for lawful purposes, in accordance with the legislation in force, and to adhere to the terms and conditions set forth above or any other indication given as part of these terms and conditions.
Article 21 : Copyright.
All texts, comments, works, illustrations and images reproduced on the Albert site are reserved under copyright and are the intellectual property of Albert, applicable worldwide. As such and in accordance with the Code of Intellectual Property, only private use of these is permitted, subject to different or more restrictive provisions of the code of Intellectual Property. However, the customer is forbidden, outside of this use, to copy, reproduce, disseminate, sell, publish, utilise in any other manner and distribute in another format in electronic or any other form, the information presented on the Albert site. Consequently, any other use constitutes counterfeiting and is punishable under copyright unless it is with prior permission from Albert. Total or partial reproduction of the Albert site is strictly prohibited. The reproduction of one or more texts and services available on the Albert site, whether in their entirety or not, is subject to reproduction rights.
Article 22 : Guarantees – limited liability.
Albert can not guarantee in any case, that the services offered, will not suffer any interruption. Albert's supply obligation is limited to an obligation of means.
Article 23 : Links.
Each link request should be in written form and sent to contact@albert-learning.com.
Albert has no means to control these external sites and sources, and will not answer for or guarantee the availability of the same. Albert does not appropriate the content to which these sites or sources give access, and excludes all liability and guarantee with regard to such content.
Article 24 : Transfer
The customer will not transfer to a third party any information intended for strictly personal use.
Article 25 : Applicable Law.
The terms and conditions, all acts and operations hereunder and the rights and obligations of the parties hereto shall be governed and interpreted in accordance with French law and the parties will comply with the jurisdiction of France.
Article 26 : Jurisdiction.
If the parties fail to settle disputes relating to general conditions within fifteen (15) days following a written notification by one party to the other concerning this dispute, the latter shall be settled by the competent court.
Article 27 : Severability clause.
In the eventuality that any provision of the general conditions is deemed unenforceable under applicable law, the parties agree to renegotiate in good faith in order to preserve the economic position they enjoy, as close to the one mentioned under the provision rendered inapplicable. If they fail to replace this provision in a mutually acceptable and applicable way, (i) this provision will be excluded from general conditions, (ii) the rest of the general conditions will be interpreted as if such provision was excluded, (iii) the remaining general conditions shall apply in accordance with the terms of the latter.

Entirety of the agreement.

The terms and conditions represent the entirety of the agreement between the client and Albert Learning in regard to the planned purpose.
Article 28 : Force majeure.
Albert and any third party involved in provision of the service shall not be liable in the event of product failures or delay in the execution of their obligations under the terms and conditions, resulting from causes independent of their will, including but not limited to any case of force majeure, acts of civil or military authorities, fires, floods, earthquakes, riots, wars, sabotage, network failures, coding errors in electronic files, software limitations or inability to obtain telecommunication services or government measures, provided, however, that the parties concerned take all reasonable steps to mitigate the effects of such situations.
Article 29 : Basis for negotiation.
The client and Albert acknowledge and agree that the disclaimers and limitations of liability and redress contained in the General Conditions are tangible, and are the basis of the terms and conditions.