Internal Regulations

Article 1 : Purpose and scope

This internal regulation is established in accordance with articles L.6352-3 et seq. and R.6352-1 et seq. of the French Labour Code. It applies to any person enrolled in a training course provided by SAS Albert Learning (hereinafter "the organisation"), hereinafter referred to as "the trainee", for the entire duration of the training. As the organisation's training courses are provided exclusively at a distance, in the form of individual or group video-conference lessons and online resources, this regulation is adapted to that format; where, exceptionally, a session were to take place in premises made available, the health and safety rules of the host establishment would apply in accordance with article R.6352-1 of the Labour Code.

Article 2 : Health, safety and remote learning conditions

Each trainee follows the training from the location of their choice. It is their responsibility to ensure that sessions are followed in a safe and suitable environment (stable setup, quiet surroundings, adequate lighting) and to observe the usual recommendations for screen-based work: regular breaks, brightness adjustment, appropriate posture. The trainee undertakes not to attend a video-conference session while driving a vehicle or in any situation incompatible with sustained attention. The organisation provides technical assistance (article 5) for any problem accessing or using the platform.

Article 3 : Attendance, punctuality and absences

The trainee connects to sessions at the dates and times booked, via the connection links provided by the organisation.

Any cancellation or request to reschedule a session must be reported under the conditions and within the time limits set out in the general terms and conditions and reiterated in the confirmation emails; failing this, the session may be counted as used.

In the event of absence, a notification email is sent to the trainee, who is invited to reschedule the session with their coach.

Attendance is evidenced by the organisation's information system (bookings, connections, sessions held) and formalised by a detailed attendance certificate, subject to the trainee's electronic signature.

Repeated and unjustified absences may be reported, where the funding regulations so require, to the funder of the training (in particular the Caisse des dépôts et consignations for training financed via the CPF).

Article 4 : Discipline and conduct

During sessions and in exchanges with trainers, coaches and support staff, the trainee shall adopt courteous and respectful conduct. In particular, the following are prohibited: any abusive, discriminatory or harassing remarks or conduct; connecting to sessions while under the influence of alcohol or drugs; audio or video recording of sessions without the prior written consent of the organisation and the trainer; disclosing one's login credentials to third parties; reproducing or distributing the teaching materials, which are protected by copyright, other than for the trainee's personal use in connection with the training.

Article 5 : Technical and educational support, complaints

Throughout the training, the trainee benefits from technical and educational support: a named pedagogical coach (reachable by email, telephone and messaging), technical support for accessing the platform, and automated reminders and summaries after each session. Any complaint may be sent to the organisation's support (contact details shown on the platform and in the agreements); it is handled according to the internal complaints-handling procedure and gives rise to a response.

Article 6 : Disciplinary sanctions

Any breach by the trainee of any provision of this regulation may be subject to a sanction imposed by the head of the organisation, in accordance with articles R.6352-3 to R.6352-8 of the Labour Code. A sanction is any measure, other than verbal observations, taken following conduct of the trainee deemed to be at fault, whether or not it immediately affects their presence in the training or calls into question its continuity. Depending on the seriousness of the breach, the sanction may consist of: a written warning; a reprimand; temporary exclusion from the training; permanent exclusion from the training. Fines or other pecuniary sanctions are prohibited.

Article 7 : Procedural safeguards

No sanction may be imposed on the trainee without the trainee having first been informed of the complaints raised against them (R.6352-4). Where the sanction envisaged is exclusion, whether temporary or permanent, the trainee is summoned — the summons may be sent by email with read receipt given the remote format — to an interview (by video-conference or telephone) specifying its purpose, date and time; the trainee may be assisted by a person of their choice; the sanction may not be imposed less than one full day nor more than fifteen days after the interview, and is the subject of a written, reasoned decision notified to the trainee (R.6352-5 to R.6352-6). Where the training is funded by a third party (employer, OPCO, Caisse des dépôts), the organisation informs the funder of the sanction taken (R.6352-8).

Article 8 : Trainee representation

For training courses with a total duration exceeding five hundred hours run on a group basis, a principal representative and an alternate representative are elected under the conditions set out in articles R.6352-9 to R.6352-12 of the Labour Code. Since the organisation's training courses consist of individual remote pathways, these provisions are intended to apply only in the exceptional event that a group course of more than five hundred hours were to be organised; the organisation would then proceed in accordance with the regulatory arrangements, adapted to the remote format (electronic ballot).

Article 9 : Protection of personal data

The trainees' personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act, solely for the purposes of managing, delivering, tracking and funding the training. The trainee has rights of access, rectification and erasure under the conditions described in the organisation's privacy policy, available on the platform.

Article 10 : Publicity and entry into force

This regulation is brought to the attention of every trainee before they begin training: it is published on the organisation's platform, appended to training agreements and contracts, and sent by email to each trainee upon confirmation of their enrolment. It comes into force from its adoption date for all current and future training courses.

Done in Marseille, on 1 April 2013. For SAS Albert Learning, the Chairman, Mr David Ansellem.